Privacy Policy


We take the privacy and security of your personal information extremely seriously and are committed to safeguarding the confidentiality of your information. “Your information” and any information about you, which you (or a third party) provide to us. This policy relates to the privacy of your information at

When you register and use this website, we will ask you to provide us with certain information including personal data. This information enables us to provide you with the best service we can and helps us to keep you informed with research and information you may be interested in. We will never share this information with any third party without your express permission and your data will always be managed with reference to all relevant laws and regulations. We will also use the data we collect to provide you with the most relevant, personalised and interesting content through our website, emails, communications and other forms.

Online Services

With regards to any information we may collect (including with reference to completing online forms), We will not disclose this information to any other person or company outside of the group that owns (not including any associated company).

Where you provide information about others (e.g. for joint accounts or if you are “recommending a friend”) you must ensure that you have their consent or are otherwise entitled to provide this information to us. We will retain information collected for as long as permitted for legitimate business purposes, but will delete all information held upon your request.

We will use your information to inform you by letter, telephone, text (or similar) usages, digital television, email and other electronic methods, about products and services (including those of any you may choose to opt in) which may be of interest to you. You may tell us at any time if you do not wish to receive marketing communications from us by e-mailing or writing to us providing your full name, address and account details if any.

We may also use your information for research and statistical analysis with the aim of improving our services.

Communications between us

To ensure you are kept fully informed, we may contact you by mail, email and other forms of communication to provide you with the information on your requested service or product.

We may also provide you with information, special offers, research, and promotions of other investments, products and services. If you don’t want to receive information on other products or services you should contact us to let us know.

External links

On some parts of our website, we may provide links to external websites. Please note that we are not responsible (nor accept liability) for the content of external internet sites.

Changes to this Privacy Policy

If this privacy policy changes, we will update this page. You should visit this page regularly so you know:

  • what personal information we collect;
  • how we use your personal information; and
  • When (if ever) we share your personal information with someone else.

Cookies Policy


This policy provides the following information for users:

  • Information about cookies
  • Types of cookies
  • How cookies are used
  • Contact Details

Information about cookies

What is a cookie?

A cookie is a small amount of data, which frequently includes a unique identifier that is sent to your computer or mobile device (referred to here as a “device”) browser from a website’s server and is stored on your device’s hard drive. Each website or third party service provider used by the website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers. A cookie will contain some anonymous information such as a unique identifier

What is a browser?

A browser is an application that allows you to surf the internet. The most common browsers are Internet Explorer, Firefox and Safari. Most browsers are secure and offer quick and easy ways to delete information like cookies.


What do cookies do?

Cookies record information about your online preferences and allow the website to be tailored to your interests. Information supplied by cookies can help to analyse your use of the site and help to provide you with a better user experience.

Change your Browser Settings’

You can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to a) accept all cookies, b) to notify you when a cookie is issued, or c) to not receive cookies at any time. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided, spoiling your experience of the website. Each browser is different, so check the “Help” information of your browser to learn how to change your cookie preferences.

Types of Cookie

First Party Cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third Party Cookies

Third party cookies are set by other organisations that are used for different services. For example, the website may also contain content embedded from, for example, YouTube or Flickr and these sites may set their own cookies.

Session Cookies

Session Cookies are stored only for the duration of your visit to a website and these are deleted from your device when your browsing session ends.

Persistent Cookies

This type of cookie is saved on your device for a fixed period. Persistent cookies are used where more than one usage session is used.

Flash cookies

Many websites use Adobe Flash Player to deliver video content to their users. Adobe utilise their own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users.

Flash Cookies work in a different way to web browser cookies; rather than having individual cookies for particular jobs, a website is restricted to storing all data in one cookie. You can control how much data, if any, may be stored in that cookie but you cannot choose what type of information is allowed to be stored. You can manage which websites can store information in Flash cookies on your device via the website storage settings panel on the Adobe website.

Web beacons, clear GIFs, page tags and web bugs

These are all terms used to describe a particular form of technology implemented by many websites in order to help them to analyse how their site is being used and, in turn, to improve your experience of their site. They may also be used to target any advertising being served on the web page you are viewing.

A web beacon (or similar) usually takes the form of a small, transparent image, which is embedded in a web page or an email. They are used in conjunction with cookies and send information such as your IP address, when you viewed the page or email, from what device and your (broad) location.

How are cookies used?

Cookies enable your device to be identified. Cookies are only used when strictly necessary to enable you to move around the site or to provide certain basic features. Cookies are also used to help improve the performance of the website to provide you with a better user experience.

Typically, cookies are used to deliver the following services throughout the pages of the website:

  • To enable your device to be recognised so you don’t have to give the same information repeatedly;
  • To record what people like and don’t like on the website and the popularity of various elements of the website to ensure that it works properly at points of high usage.